A specialist in the wellness and integrated health sector

Business Academy Courses

The Hawkins Muiderman Business Academy opened for business in March 2011 after extensive research showed that most businesses see it as their responsibility to develop the leadership and management abilities of their employees.

All of our academy courses result in improved performance so that exceptional outcomes can be achieved. Some people have innate leadership, management and business skills. All of these skills can be taught and acquired to maximise the performance of organisations.

Our courses

  • Effective leadership
  • Great management
  • Essential business skills

What makes our courses different?

  • Highly motivational and fully researched to include the most up to date thinking and skills.
  • Bespoke to the industry, making the content immediately relevant.
  • Expert guest speakers, with industry knowledge.
  • Dealing with all three elements of learning: knowledge, skills and attitude (KSA). All three are necessary to achieve high performance.
  • Practical subjects will entail a practical element so delegates will leave the session inspired with the KSA, and the confidence, to start taking action.
  • Considerable range and balance to the delivery style catering for all types of learners.
  • Supported by course notes or a workbook for each delegate.

Bespoke training solutions

Effective training or development depends on knowing what results are required – for the individual, the department and the organisation as a whole. With limited budgets and the need for cost effective solutions, all organisations need to feel secure that resources invested in training are targeted in areas in which training and development are needed and a positive return on investment is guaranteed. Effective Training Needs Analysis (TNA) is particularly vital in today’s changing workplace as staff exposed to new technologies and flexible working practices need to upgrade their skills on a regular basis.

Analysing and identifying training needs is a prerequisite to any effective training programme or event Hawkins Muiderman carry out a TNA to ensure that the training meets the highest priority needs.

In many businesses, development is through in-house, modular programmes that are closely tied to the business’s own operations, culture and goals, however, results remain limited as access to the most up to date research, experts and the vast array of topics paramount to success are rarely found in a single organization.

Hawkins Muiderman are external training providers who understand your industry develop bespoke training that will transfer into improved performance, and will employ coaching and secondments to enable this learning transfer. Knowing about leadership and management isn’t enough – future leaders have to be able to put what they know into practice.

The Hawkins Muiderman Academy Courses

Effective leadership - 2-day packages
Great management - 3 or 6 month option 1-2 days
per month Essential business skills - 1-day courses

Effective leadership content

2-day packages

  • Understanding leadership
  • Leaders and followers
  • Leadership attributes and strengths
  • The leadership challenge

Great management content

6-month option 1-day per month
3-month option 2-days per month

3 Levels of management

Strategic Board and senior management
Tactical Middle management
Team Team leaders/management trainee

Operational

  • Planning to work efficiently
  • Managing projects
  • Managing health and safety at work
  • Managing the efficient use of materials
  • Managing the effective use of equipment
  • Understanding workplace information systems
  • Introduction to managing and maintaining property and assets
  • Understanding incident management and disaster recovery in the workplace
  • Understanding security measures in the workplace
  • Understanding support services operations
  • Managing sustainability and environmental issues
  • Managing utility services and energy efficiency in the workplace
  • Understanding procurement and supplier management in the workplace
  • Understanding facilities management within the context of an organization
  • Managing contracts and contractors in the workplace

Financial

  • Feasibility Studies
  • Working with costs and budgets
  • Business Plans

Sales and marketing

  • Brand values
  • Creating an authentic purpose
  • Telling the brand story
  • Vision and mission statements
  • Mission Statement
  • Positioning
  • Brand templates
  • Marketing for managers

Customer service/communication

  • Providing quality to customers
  • Delivering service in the workplace
  • Understanding the communication process in the workplace
  • Influencing others at work
  • Communicating one-to-one at work

Attraction strategies

  • Recruiting, selecting and inducting new staff in the workplace
  • Managing the employment relationship

Contracts and people policies

  • Equality and diversity
  • Psychological contract / Motivation
  • Achieving objectives through time management
  • Motivating to perform in the workplace
  • Developing yourself and others
  • Interpersonal style and integrity
  • Managing conflict in the workplace
  • Managing stress in the workplace
  • Understanding organisations in their context
  • Understanding culture and ethics in organisations

Management and leadership

  • Obtaining information for effective management
  • Managing
  • Giving briefings and making presentations in the workplace
  • Introduction to leadership
  • Building the team
  • Organising and delegating
  • Effective meetings for managers
  • Leading a team effectively
  • Managing performance
  • Introduction to the effective management of space within own organisation
  • Managing and developing relationships in the workplace

Learning and development

  • Coaching and training your work team

Change management

  • Understanding and planning change in the workplace
  • Change management

Essential business skills content

1-day courses

Operations

  • Project management
  • Commercial performance - business plans
  • Finance
  • Decision-making
  • Time management
  • Achieving high wellbeing
  • Career
  • Social
  • Financial
  • Physical
  • Environmental
  • Performance management (2 day course)
  • Customer service

Employee engagement

  • Attraction and selection
  • Employee engagement
  • Learning and development
  • Coaching
  • Organisational culture
  • Equality and diversity
  • Change management

Sales and Marketing

  • Sales
  • Marketing
  • Branding
  • Social media
  • Website design
  • Communication